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Towel Warmer FAQ's
Frequently Asked Questions about Hydronic or Electric Towel Warmers
Q) Why would I need a Towel Warmer?
Q) What finishes are available?
Q) What is the difference between Hydronic and Electric?
Q) What is the difference between the Classic and Premier Towel Warmers?
Q) What accessories do I need when I purchase a Towel Warmer?
Q) Is there a special way that I should hang my Towels?
Q) Can I use a Towel Warmer as the only source of heat for my bathroom?
Q) How much does it cost to run a Myson Towel Warmer?
Q) How warm is a Towel Warmer?
Q) Should I have to worry about a Towel Warmer burning someone?
Q) How long does it take to heat my Towels?
Q) Can I leave my Towel Warmer on all the time?
Q) Can I move the Electric box?
Q) How do you control an Electric Towel Warmer?
Q) How do you control a Hydronic Towel Warmer?
Q) Can I connect my Electric Towel Warmer to a timer?
Q) What do I need to do to prepare for mounting my Towel Warmer?
Q) Is there anything else I need to do for the installation?
Q) Why do Myson Towel Warmers cost a lot of money?
Q) Why do electric Towel Warmers usually cost more?
Q) What if I don't see what I want?
Q) What is the Myson Warranty?
Q) Is there anything that Myson doesn't know about Towel Warmers?
Q) What do I do if my questions haven't been answered?
Q) Where do I buy?


Why would I need a Towel Warmer?
Towel Warmers are a comfort item. Everyone can live without one, it's just a nice way to add some comfort to each day. Many people report to Myson that they haven't used their new jetted tub in 6 months, but they use and enjoy their towel warmer every day.

Stone and tile are very popular in baths these days, and air conditioning is more and more prevalent. These practices tend to leave the bath cooler where the Towel Warmer tempering the air temperature and a nice warm towel are appreciated.

Also, many parts of the country have trouble with humidity in the summer months. A towel warmer helps to keep towels fresh and dry.


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What finishes are available?

Myson Towel Warmers come in Chrome, Nickel, Satin Nickel, Brass, Satin Brass, Gold and Satin Gold Plated finishes. You can also get your Myson Towel Warmer in any painted custom color that you wish.

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What is the difference between Hydronic and Electric?

Hydronic (hot water) models use the hot water from either your domestic hot water heater or your Hydronic heating system to warm the Towels. The hydronic system requires the use of a circulating pump. The Electric models are self-contained, oil filled units that have a low wattage-electric heating element that will heat the oil. All Myson Electric Towel Warmers, even the custom rails, are UL-approved.

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What is the difference between the Classic and Premier Towel Warmers?

Premier Towel Warmers are made of brass and are hand brazed and polished and have ball fittings at the major connecting points. Classic Towel Warmers are made in a similar fashion, but use a less noticeable connection between rails.

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What accessories do I need when I purchase a Towel Warmer?

All the accessories to install your Myson Towel Warmer, the Wire Encasement Kit, or the Valves and Sleeve Kit, as well as the matching screws, come complete with your Towel Warmer. Myson does have a couple of other optional items such as an added towel hanging rack, but everything necessary to install the rail comes in the box.

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Is there a special way that I should hang my Towels?

While there is no specific way to hang a towel on a Towel Warmer, you should try to arrange the towel so that you get the maximum surface area of the towel touching the rails of your Towel Warmer.

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Can I use a Towel Warmer as the only source of heat for my bathroom?

Many Towel Warmers are large enough to heat a bath. Care should be taken to pick the right size. You should consult your heating specialist for the correct Towel Warmer size needed to heat your room so as not to over heat the bathroom.

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How much does it cost to run a Myson Towel Warmer?

Depending on your cost of electricity, it will cost you 25 to 60 cents a day if the towel warmer runs continually.

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How warm is a Towel Warmer?

The Electric Towel Warmer will run around 145°F depending somewhat upon the room temperature. Hydronic models will depend on the individual heating system, but Myson suggests the use of water between 120°F and 150°F.

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Should I have to worry about a Towel Warmer burning someone?

Towel Warmers are like an iron, they won't work very well if they are not hot. It is important to keep in mind that elderly people and small children do not always sense temperature that well. Myson suggests that hydronic Towel Warmers run at about 120°-150°F.

With the hot water Towel Warmers, it is possible to turn down the temperature of the water source in some cases and just wait longer for the towels to warm. Our electric Towel Warmers’ temperature is dictated by the UL approval agency.

With the electric Towel Warmers, it is possible to have your installer put a standard electric dimmer switch in the circuit and lower the running temperature.


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How long does it take to heat my Towels?

It depends on the towel warmer that you have. Hot water Towel Warmers use water that is already heated by some other source, so they begin to work in less than 5 minutes.

When turned on, Electric Towel Warmers have their mineral oil contents at room temperature. Generally, an Electric Towel Warmer will heat your Towels between 30-45 minutes; and it can take up to an hour for the very large Towel Warmers. You may find an optional time clock useful to ensure that your towels are warm when you need them.


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Can I leave my Towel Warmer on all the time?

Yes you can. It will not harm your Towels or your Myson Towel Warmer. Not long ago, a customer told us that he turned on his Towel Warmer 19 years ago and has never turned it off.

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Can I move the Electric box?

Standard placement is on the bottom right. A change in the electrical switch box position must be ordered specially. The electric box can be moved to the lower left side, but must remain on the bottom rail. The up-charge is 10%. Turning the rail to a position that puts the connection box on the top will cause the Towel Warmer to overheat.

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How do you control an Electric Towel Warmer?

The Electric Towel Warmer can be either left on continually or used as needed. You can turn the unit on and off at the switch on the Towel Warmer electric switch box. You can also connect an optional timer to the Electrical Towel Warmer for automatic switching.

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How do you control a Hydronic Towel Warmer?

You can control the Hydronic Towel Warmer by turning it on and off by the valve on the Towel Warmer. Please note that you cannot control the flow of the water with this valve. The valve has to be totally on or totally off. You may also want to put a time clock on the pump for your Towel Warmer.

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Can I connect my Electric Towel Warmer to a timer?

Myson offers a 24-hour, programmable timer that you will be able to use with your Towel Warmer. Please see the accessory page of your Myson Catalog for more details.

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What do I need to do to prepare for mounting my Towel Warmer?

While it is not mandatory, safe building practices call for some kind of blocking material to be placed in the wall behind the mounting points of your Towel Warmer.

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Is there anything else I need to do for the installation?

Electric Towel Warmers will need an 110V line to connect the electrical box. Across the US now, codes dictate that bathroom circuits must be protected by a GFI circuit. Electrical codes place some limits on where a towel warmer can be installed in relation to the tub or shower. It is best to check with your contractor on this.

There are no electrical restrictions on the placement of a hydronic towel warmer, so they are ideal for placement on the deck of a jetted tub or at the end of a walk-in shower. Hydronic Towel Warmers will need to have a hot water supply and return line made from copper tubing to connect to our valves. As mentioned, a pump is required in the circulating loop to make the water move through the towel warmer. Complete instructions are available for each installation.


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Why do Myson Towel Warmers cost a lot of money?

Myson Towel Warmers are hand made by craftsmen in England. Each connection is hand-brazed and great attention to detail is taken in a Towel Warmer’s assembly. Unlike some factories that make towel warmers by machine, nearly untouched by human hands, Myson Towel Warmers are hand-made with pride.

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Why do electric Towel Warmers usually cost more?

All Myson Electric Towel Warmers are UL-approved. The process to make Towel Warmers to the UL Standard is more complicated and costs more.

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What if I don’t see what I want?

Myson has no trouble making a custom size or color Towel Warmer just for your application. There are some basic parameters that Myson must follow to make sure that the Towel Warmer works properly. As long as Myson can make it and it will work properly, they will be happy to make something just for you.

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What is the Myson Warranty?

Myson warrants its Towel Warmers for 5 years against failures in operation and/or construction defects. There are some simple things that you have to do to take care of your Towel Warmer, but they are mostly common sense.

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Is there anything that Myson doesn’t know about Towel Warmers?

Of course there is, but Myson certainly is the complete source for the widest range of styles and sizes in both UL-Approved electric and hot water Towel Warmers in North America today. Each year, Myson adds more choices and they learn more about making their products better for you.

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What do I do if my questions haven’t been answered?

Simple, call us or email us here at Houseneeds or dial 1-800-698-9690 and talk directly with MYSON.

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Where do I buy?

From Houseneeds.com, of course!

Electric Towel Warmers

Hydronic Towel Warmers


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